Refund & Returns Policy

If you are not satisfied with your purchase, please contact us and we will do our best to help resolve the issue.

Because our kits contain multiple items, returns may be evaluated on a case-by-case basis.

To request a return, please contact us within 14 days of receiving your order.

Items must be unused, in their original condition, and returned in their original packaging.

Return shipping costs are the responsibility of the customer.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return once opened or used.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be issued to your original payment method within a reasonable number of business days.

Shipping costs are non-refundable, unless the item arrived damaged or there was an error with your order.

Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us as soon as possible and include a photo of the issue so we can resolve the situation quickly.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the situation with the shipping carrier.

Contact

If you have any questions regarding returns or refunds, please contact us through our Contact Page.